Create the finest cover letter for your customer service job

Want to land a crazy good job in the customer service field? Then, you need to write yourself an excellent customer service resume and cover letter. The best way to impress a recruiter and make them want to meet you in an interview is to write a killer cover letter that sells your skills like crazy.

An impressive cover letter grabs the attention of a reader from the get-go. Your cover letter must demonstrate to the reader how you are a perfect match for this position. Here are some things that your customer service cover letter must include:

• Your contact information
• A proper salutation
• Introductory paragraph
• A body describing your biggest achievements
• A closing paragraph with a call to action

If you want to create a compelling cover letter, you need to start creating three lists:

• A list of your best marketable skills
• A list of your highest professional achievements
• A list of your personal qualities that make you the perfect cultural fit

Once you have gathered all the information, it is time to start writing your cover letter. Here’s how you can get your start:

Don’t start at the beginning, start in the middle

This means you should write the body of your cover letter first. It is the main part of your cover letter, so it is a good idea to draft it first before writing. The body of your cover letter must mention your best skills and professional accomplishments that make you the ideal candidate for the position. But don’t go overboard with the accomplishments and start repeating your entire resume. Keep it below three achievements and three skills to make a good impact.

Explain your background in the introduction

Start the cover letter by introducing who you are. Mention your name and job title, and where you saw the job posting. This is a great place to mention a referral in your cover letter as well. Tie your skills with the job and say that your background in a particular skill will help you perform better at the role.

Incorporate keywords into your cover letter

Keywords are vital for your job search. The right keywords will ensure that your cover letter gets seen by the hiring manager. Refer to the job description to spot keywords and phrases the employer has used to describe the position and its role. These are the keywords that you must add to your cover letter.

Use action verbs

Action verbs are powerful words that add more impact to your narrative. Whenever you talk about your experience on the cover letter, use active language and action verbs to describe your involvement with the job. Strong adjectives will also be beneficial for your cover letter.